In conclusion, social media if it is done right are a good tool for improving employee voice. They simplify the connectivity within a company and improve the relationships between the employees. This helps create new ideas which help the company to success. Moreover, employees are able to be the part of the company's decision-making, this makes the employees feel they are valuable for the company and additionally, it motivates them. 

However, companies have to make sure they are regulating social media usage. Every company needs to have clearly defined social media policies. This prevents from the misuse or overuse of social media in the workplace which can negatively influence the employees' productivity.

Even today, some companies are afraid of implementing social media into the workplace which can hold them back from innovation which is important when dealing with competition. Some companies are using social media only externally, which is pointless for the employee voice. However, there has been a shift in employee voice. Many companies are realising the importance of employee voice. Therefore, they are starting to take some steps to improve the level of employee voice in their organisations.

On the other hand, companies are starting to be aware of social media overuse and they are introducing new tools and apps to the market which are supposed to decrease the social media usage.