ADVANTAGES

• Improvement of communication

• Facilitate problem-solving

• Improvement of relationships with colleagues

• Increase of productivity

• Support of professional contacts

• Improvement of employee recognition leading to increase of employee retention

• Real-time information sharing

• Improvement of business reputation

• Increase of employee engagement

• Mental break for employees during work time

• Cost effective

• Worldwide connectivity

• Foster self-development

• Support organisational culture

• Support sharing knowledge and skills

 

DISADVANTAGES

• ​Decrease of face-to-face communication

• Risk of cyberbullying

• Risk of hacking

• Risk of cheating

• Bad impact on mental health

• Facilitate laziness

• Cause of distraction

• Risk of frauds

• Invasion of privacy

• Increase of negative feedback and reputation

• Risk of bad publicity

• Discrimination of people with higher age

• Risk of disillusionment