Why is Employee Voice important?
Employee voice is not only about giving the staff the opportunity to express themselves. There are much more benefits of employee voice both for the employer and the employee as well, Wilkinson and Fay (2011) recognise following main areas of benefits:
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Improvement of employee attitudes, loyalty and cooperation between the employee and the management
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Development of effective organisation and employee performance
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Development of the company’s system thanks to taking employee ideas, knowledge and experience into account
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One of the most beneficial impacts of implementing employee voice in an organisation is the employee engagement and involvement (ACAS, 2012). This leads to improvement of the work productivity, innovation and business development (CIPD, 2018). Listening to employees is the easiest and the most important change which management can do. The staff below the management is doing the job on daily basis therefore, they are the right people to take advice and opinions from. Thus, they know exactly where the problem is or if something needs change.
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CIPD research (2014) describes believes of organisations which want to pursue employee voice:
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The employee contribution to the business is valuable
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The important action from employer's side is the feedback
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The right management know that the needed skills and knowledge are in the employees
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How To Encourage Employee Voice?
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Email
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Posters, displays, banners
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Suggestion boxes
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Drop in sessions
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Staff forum
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Surveys
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Focus groups
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Daily meetings
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Social media
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Apps
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Blogs
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Podcasts
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Intranet
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Videos
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Microsites
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Wall messaging
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Newsletters
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Letters